We know that memory care residents require and respond brightly to the essential elements of friendship: respect, empathy, support, trust, and humor. Best Friends™ is a relationship-based model that emphasizes the role of care partner, not just caregiver – an important philosophy that staff embody each and every day. Learn more about our Best Friends™ approach.
Parkside in Phelps County near Breuer Park is equipped with security technology that enhances resident safety but allows folks to move about freely in their home and on our grounds. Our outdoor living areas are secured and monitored through closed-circuit cameras, and residents who may need additional oversight are given discreet monitoring bracelets.
What's more, our convenient location in Rolla is close to Mercy Clinic co-exists with a sister assisted living community, yet remains separate. Care is provided in a building specifically designed with the comfort of the Alzheimer's resident in mind.
To learn more about our commitment to hometown hospitality and our unique approach to caregiving, visit our Community page.
We spend time carefully learning each friend's Life Story. This important process allows us to communicate more effectively, honoring their memories, achievements, and traditions – all allowing us to better connect in the moment. Each Life Story serves as the foundation for a personalized care plan, a living, breathing document that evolves as our friends change.
The art of doing difficult things with ease. Best Friends™ training helps care partners draw on their own KNACK to care for their friends. It includes being well-informed of the disease process, being empathetic, setting realistic expectations, using constructive humor, being non-judgmental, developing flexibility, and using each friend's Life Story as a basis for cueing.
Take 30 seconds to become less task-oriented and more person-centered. Our care partners are trained to make a personal connection before beginning personal care.
Our care partners are trained and encouraged to stay in the moment. Care routines and activity calendars are replaced with spontaneous moments of engagement with individual friends or small groups. An unexpected snowfall may lead to making a snowman together and reminiscing about favorite winter holiday traditions. Knowing a special song to play between a friend and their spouse can create a moment of dancing and remembering. This type of engagement by care partners has shown to be important in uplifting the lives of our friends on a daily basis.
Our unique floor plan and signature care delivery model, The Best Friends Approach, are the result of years of research and thoughtful practice. Unlike a "special care unit" in an existing skilled nursing center or assisted living community, Monterey Village is entirely focused on creating a shelter of love and care for our friends with Alzheimer's disease. Come find out why (2014 My InnerView™ customer satisfaction results).
At Parkside in Rolla, MO we embrace each resident for who they are right now – and embrace their life story to understand the person they were. That life story helps us engage our residents in meaningful ways. We enrich their lives by drawing on strengths and minimizing challenges. When this balance is returned, we see residents begin to enjoy everyday life, and their families share in that joy.
Our approach to memory care begins with "Hometown Hospitality," our unique customer service program that bridges the gap between care partners and residents. This approach helps foster a comfortable, familiar environment in smaller, intimate community settings where residents can connect and thrive. After all, it's the little things in life that count.
At Parkside our care partners are trained and encouraged to stay in the moment. Care routines and activity calendars are replaced with spontaneous moments of engagement with individual friends or small groups. An unexpected snowfall may lead to making a snowman together and reminiscing about favorite winter holiday traditions. Knowing a special song to play between a friend and their spouse can create a moment of dancing and remembering. This type of engagement by care partners has shown to be important in uplifting the lives of our friends on a daily basis.
At the heart of wellness is the feeling of connectedness that our residents experience through our Best Friends Approach™ to care. At Parkside we focus on whole-person wellness – mind, body and spirit. For many with Alzheimer's disease, life has been defined by what they've lost. We seek to reverse this thinking by embracing the present and accessing the past through an intimate understanding of the Life Story.
Health and wellness means shifting away from medications and toward meaningful engagement to manage moods and agitation. At Parkside health and wellness isn't a program. It's a culture where our care partners understand each person as an individual and use that information to create opportunities for whole person wellness – every day.
Through our Best Friends™ Approach we focus on creative ways to help manage and treat the behavior-based symptoms of Alzheimer's disease – before introducing or expanding the use of medications. By better understanding our friends' life story, we find ways to engage and redirect. Together with our residents' personal physician, our nurse and regional nurse consultant work to ensure that medications are appropriate and kept to a minimum.
Our Snoezelen Room offers a controlled Multi-Sensory Environment (MSE) that is therapeutic for our friends with memory impairment. The peaceful room is outfitted with a comfortable sitting space. The room is designed to deliver stimuli to various senses using lighting effects, color, sounds, music, aromatherapy and various materials and artifacts that can be explored to stimulate the tactile senses. Our friends may be guided to the room in an effort to redirect or calm agitation or sadness or may find their way to it on their own. Either way it’s a favorite peaceful spot for our friends to enjoy.