Emergency information for Monterey Village Senior Living in Lawrence, Kansas





January 14, 2021

Good Afternoon The Arbors at Monterey Village Family:

  • Today we received notification that an employee who works in the arbors tested positive for COVID-19.   The employee’s last day worked was 1/11.  
  • The employee remains off work and we are hopeful for their full recovery.
  • We are practicing social distancing in our Arbors building as in-room quarantine is not realistic nor recommended for memory care residents. 
    • We began monitoring residents for symptoms every 4 hours during wake time
    • All staff are wearing N95-masks while on duty and gloves in resident rooms.  
    • We have an adequate supply of personal protective equipment on hand and more available should we need it.  
    • Our most recent health check show no residents with signs or symptoms 
  • Today in accordance with our pandemic guidelines, we contacted the local and state health departments to report the positive test results.  
  • Today we started the process of initiating testing of all residents and employees.  
    • You will be notified privately of your loved one’s results
    • We will update our families on the overall results of our community.  
  • In accordance with federal and state guidelines we are allowing no visitors at this time. 
  • We are continuing to disinfect surfaces throughout the community

We believe open and transparent communication, balanced with protecting individual privacy is essential at this time.  Please direct all of your questions to me.   Thank you for your support during these challenging times.


Brett Pu



Update:  Friday, December 4, 2020

Good evening Monterey Village Family,

Here is an update of where we stand today. 

The most recent round of whole-house COVID-19 testing came back negative for the virus for residents and employees.   We will complete another round of testing on Monday, December 7th.     The local health department advised us to suspend all outdoor and indoor visits until we receive the results of that round of testing. 

You will be notified privately of your loved one’s results if they are positive for the virus and we will update everyone on our overall results and what if any next steps we need to take.

The assisted living building remains on in-room quarantine and we implemented enhanced social distancing protocols with our Arbors residents, at least through December 7th.    

We will do all we can to keep our residents connected and engaged.  Outdoor visits and indoor compassionate care visits are still permitted.  And of course, closed window visits. 

We believe open and transparent communication, balanced with protecting individual privacy is essential at this time.  Please direct all of your questions to me.  Thank you for your support during these challenging times.




Brett Pu

Executive Director




Update:  Friday, July 3, 2020

To our Americare Families:

Our communities recently shared their plans to open visitation for residents and their loved ones.   Some communities have already started and others are set to start. 

 As you know, the states in which we operate are experiencing a surge in COVID-19 cases.  This is prompting states and counties to issue additional guidelines on when senior living communities can start guest visits (outside or inside).  

We ask that you contact your community directly prior to your scheduled visit to determine if visits have been temporarily placed on hold.     We still welcome window visits (providing windows remain closed).   

We too want to reunite our residents and their families.  Doing so in a responsible manner will help keep our residents and employees safe.  We appreciate your continued support during these challenging times.  




Clay Crosson


Americare Senior Living



UPDATE:  Tuesday June 30, 2020

To our families in the State of Kansas:

On June 18th the State Agency overseeing the operation of Long Term Care Facilities in Kansas, the Kansas Department of Aging and Disability Services (KDADS), announced a plan for reopening based upon guidance from multiple agencies.  Although Governor Kelly released a phased approach that can continue to be used as a guide, that guide was replaced by a plan that is administered by the 105 local health departments in each county in Kansas. 

On June 19th, KDADS held education for Assisted Living and other state licensed facilities regarding KDADS plan to reopen.  After we received the education from KDADS, we developed plans and are having that final plan reviewed by our Infectious Disease Physician Consultant for approval.  We are in the process of working with our local Health Departments to review and agree on our Reopening Plan.  Please know that there is clear guidance from the State and local officials that we must follow a slow, phased in approach, much like the Ad Astra Plan Governor Kelly provided to all of Kansas.  It was made clear that our Communities will need to open well after the general public.

I thought it would be helpful for you to understand a few key pieces of the guidance Americare has received from the State and Federal agencies:

  1. Kansas has not recommended testing of all staff and residents.  Testing is to be used when cases of COVID-19 are suspected.
  2. In order to open a phase of visitation, there must be no new positive COVID-19 cases for residents or staff members in the previous 14 days.  Having a positive case will cause the Community to pause and restart the plan for a 14 day period of wellness/no positive cases of COVID-19 for residents or staff members.
  3. We are regulated by the State government, and we continue to be compliant with those regulations.
  4. Our reopening is dependent on the overall activity of the disease in a particular county. There must be stability of new cases being present in the county where the facility is located or the phase of visitation will need to be reassessed.  We are working hand in hand with the local Health Department and the Kansas Department of Health and Environment, experts for guidance, as well as the outside physician consultants mentioned above.
  5. Americare will consult the CDC’s data to ensure our communities are located in counties that meet this condition.  Certain additional restrictions will apply in higher risk markets, and this can change based on new cases in a specific county.

Once we meet these conditions you will receive specific visitation guidance from the local leadership where you or your loved one resides:


  1. Appointments will be required and the duration of visits will be limited.
  2. We will limit the number of visitors per resident and daily visitors per facility.
  3. We will be enforcing social distancing and mask requirements for Residents and their visitors. 
  4. All visitors will complete a “wellness check” that includes having a temperature taken and completing a questionnaire. 
  5. In the phased approach, visits will be limited to designated visitation areas in our communities. 

Please be looking for additional communication on specifics from your local leadership team.  Until you receive your community’s revised visitor policy, please continue to abide by our no-visitors policy.  Window visits of course are encouraged with a closed window to prevent transmission. 

Thank you for your continued support during these challenging times.  We too want to reunite our residents with their loved ones.  Doing so in a responsible way will help ensure everyone’s safety.  



Amber Cox

Regional Director of Operations – Kansas

Americare – Assisted Living Division