Our Family/Resident Visitation Plan
Community: Moran Manor
Start Date: July 20,2020
As shared in a letter on June 26h, we have been given permission by the Kansas Department of Aging and Disability Services (KDADS) scheduling visits between our residents and families/friends. Visits will start on July 20, 2020
Here is our plan:
- We have set up one outdoor visiting station. These locations will have social distancing measures in place for residents and visitors to follow that maintain 6 foot distancing and will be staffed by an employee. The visitor station will be equipped with hand sanitizer which all parties will use prior to and after each visit.
- Our employees will have each visitor sign in and provide needed information on the visitation sign in sheet and to complete a wellness screening. This screening tool will require a temperature check and questionnaire to be completed. Anyone not meeting the requirements of the screening will be required to reschedule the visit.
- Please bring your own mask(s). If one is not available a mask will be provided. Masks MUST be worn at all times during the visit.
- We will require an appointment for each visit. Please contact us by phone 620-237-4300 and speak with Jennifer Reed or Kelsey Sigg. Monday through Friday to schedule your visit. No visits will be allowed that are not prescheduled with the community staff.
- To allow everyone the opportunity to schedule an initial visit with their loved one we are not allowing “standing visits” to be scheduled at this time. We also must schedule visits around meal times and when there is staff available for the visit station.
- Within the next two weeks we hope to have a more automated system in place for self-scheduling and we will email you that link when it is available.
- We will allow 2 visitors (18 years old or older) at a time per resident in a 30-minute increment. Each visitor must be able to demonstrate proper infection control practices. If infection control practices are not followed then the visit will need to end. Additionally, the resident will be placed on a 14 day in room quarantine for the safety of other residents.
- We will disinfect the visitation station between each resident’s scheduled visit.
Window visits of course are still encouraged with a closed window to prevent transmission and can be done without an appointment.
For the health and safety of our residents please use good judgement with regard to outdoor temperatures before having your loved one join you for an outdoor visit. If a heat index warning has been issued we will ask that you do a window visit instead.
Jennifer Reed, RN
Update: Friday, July 3, 2020
To our Americare Families:
Our communities recently shared their plans to open visitation for residents and their loved ones. Some communities have already started and others are set to start.
As you know, the states in which we operate are experiencing a surge in COVID-19 cases. This is prompting states and counties to issue additional guidelines on when senior living communities can start guest visits (outside or inside).
We ask that you contact your community directly prior to your scheduled visit to determine if visits have been temporarily placed on hold. We still welcome window visits (providing windows remain closed).
We too want to reunite our residents and their families. Doing so in a responsible manner will help keep our residents and employees safe. We appreciate your continued support during these challenging times.
Americare Senior Living
May 8, 2020
To our Americare residents, families and friends,
First, let me take this opportunity to say thank you for your support during these difficult times. As a company with nearly 40 years serving seniors, Americare has provided incredible support to our local teams in terms of information, personal protective equipment, and technology resources. Guidance at the federal and state level changes rapidly, and we have done our best to ensure all of our communities are in compliance with the latest updates.
As an industry we have been asking for more testing for our residents and employees and we are now getting the response we’ve been seeking. On May 1, 2020 The Kansas Department of Health and Environment (KDHE) issued new COVID-19 testing guidance.
I believe open and transparent communication, balanced with protecting individual privacy is essential at this time. Because testing will be a much more frequent occurrence at a community level, I want to clarify what you should expect in the coming weeks:
- Rather than waiting for all symptoms to be consistent with the virus, the department is instructing providers to test residents and staff under a much broader scope.
- As a result we will be testing a much higher number of residents and employees on an ongoing basis.
- You will be notified privately should your loved one require testing and of the results (usually available within 48 hours)
- If we are testing a resident or staff member we will likely place the community on in-room quarantine pending the results.
- Should we have a positive result of either a resident or employee we will, that same day, inform all of our residents, staff and families and provide our plan for limiting additional exposure.
To help keep rumors from spreading we want to ensure that our families and residents have accurate information. I ask that you contact your local administrator should you have a question or concern.
Again thank you for your on-going support. We will get through this together.
Regional Operations Director
Americare Skilled Nursing Division, Kansas