Emergency information for Hartmann Village Senior Living in Boonville, Missouri



Update:  Friday, November 6, 2020

Good afternoon Hartmann Village Family:

Today we received notification that one employee and one outside healthcare provider have tested positive for COVID-19.      The last day either was in the building was Wednesday, 11.4. 

Today in accordance with our pandemic guidelines, we contacted the local and state health departments to report the positive test results. 

On Monday, 11.9 we conduct COVID-19 tests on all employees and residents of our assisted living building.  Because our Cottage residents were serviced by the outside healthcare provider, we will also offer testing to them.

  • We expect results within 72 hours of the tests being sent to the lab
  • You will be notified privately of your/your loved one’s results
  • We will update our families on the overall results of our community. 

We believe open and transparent communication, balanced with protecting individual privacy is essential at this time.  Please direct all of your questions to me.   Thank you for your support during these challenging times.


Melissa Stockman



September 9, 2020

To Our Friends and Families at Hartmann Village,

As most of you know, Gina Twenter, the current administrator for Hartmann Village has resigned to accept the position of school nurse at one of the local schools.  Gina has worked with us for almost 2.5 years and has done an outstanding job, even winning the organization’s Presidential Award for quality care and service this year.  We will be sad to see her go. 

As it turns out however, our prior administrator, Melissa Stockman, who was the administrator before Gina, has decided that she would like to return.  Melissa had never left the organization, but in her absence had worked in one of our new buildings in Columbia, and then moved closer to home in one of our buildings in Marshall Missouri.  Melissa said, however, that she never felt as much at home as she did when she worked at Hartmann Village, and she felt like it was time to come home.  So, she will be coming back and rejoining the team on September 15. 

While we cannot have an official welcome reception, I hope that you will join me in letting her know that you are glad she is back.  She will be contacting each of you in the coming weeks to introduce herself and learn more about you and your family member.

Thank you for your support of Melissa and of the Hartmann Village community!



Linda Hagler-Reid, MBA, LNHA

Regional Operations Director


Our Outdoor Visitation Plan

Community:  Hartmann Village

Start Date:  6-22-20

As shared in a letter on June 19th, we have been given permission by the Missouri Department of Health and Senior Service to begin scheduling outdoor visits between our residents and families/friends.  Visits will start on 6-22-20.

Here is our plan:

  • We have set up 2 outdoor visit stations on the gazebo.  These shaded locations will have social distancing measures in place for residents and visitors to follow that maintain 6 foot distancing and will be staffed by an employee. The visitor station will be equipped with hand sanitizer which all parities will use prior to and after each visit. 
  • Our employee will have each visitor to sign in and provide needed information on the visitation sign in sheet and to complete a wellness screening.  This screening tool will require a temperature check and questionnaire to be completed.  Anyone not meeting the requirements of the screening will be required to reschedule the visit.
  • Please bring your own mask(s). If one is not available a mask will be provided.  Masks MUST be worn at all times during the visit. 
  • We will require an appointment for each visit. Please contact Gina Twenter by phone or email    No visits will be allowed that are not prescheduled with the community staff.
    • To allow everyone the opportunity to schedule an initial visit with their loved one we are not allowing “standing visits” to be scheduled at this time.   We also must schedule visits around meal times and when there is staff available for the visit station.   
    • Within the next two weeks we hope to have a more automated system in place for self-scheduling and we will email you that link when it is available. 
  • We will allow 2 visitors (including babies and children) at a time per resident in a 30-minute increment.  Each visitor must be able to demonstrate proper infection control practices.  If infection control practices are not followed then the visit will need to end.    Additionally, the resident will be placed on a 14 day in room quarantine for the safety of other residents.
    • While children are always welcome – they too must be able to wear PPE and practice proper infection control and social distancing.
  • We will disinfect the visitation station between each resident’s scheduled visit.

Please note inside visits have not been approved by DHSS.  We ask that you continue to abide by our no-visitors policy inside the building.    Window visits of course are still encouraged with a closed window to prevent transmission and can be done without an appointment. 

For the health and safety of our residents please use good judgement with regard to outdoor temperatures before having your loved one join you for an outdoor visit.   If a heat index warning has been issued we will ask that you do a window visit instead. 




Gina Twenter


Hartmann Village