Emergency information for Auburn Creek Senior Living in Cape Girardeau, Missouri



Update:  Tuesday, December 1, 2020

Good evening Auburn Creek Arbors Family:

Today we received notification that an employee who works in the Arbors tested positive for COVID-19.   The employee was tested based on exposure outside the workplace and their last day worked was 11.30. The employee remains off work and we are hopeful for their full recovery.

Today we performed COVID-19 rapid tests on all Arbors residents this morning and those results were negative for the virus.   With a few of our employees yet to test, all employee rapid tests were also negative. 

  • Today in accordance with our pandemic guidelines we began enhanced social distancing protocols with our residents. 
    • We began monitoring residents for symptoms every 4 hours during wake time
    • All staff are wearing N95-masks while on duty and gloves in resident rooms. 
    • We have an adequate supply of personal protective equipment on hand and more available should we need it. 
    • Our most recent health check shows no residents with signs or symptoms (
  • In accordance with our pandemic guidelines, I contacted the local and state health departments to report the positive test results. 
  • In accordance with federal and state guidelines we are allowing only outdoor visits and indoor compassionate care visits at this time. 

We believe open and transparent communication, balanced with protecting individual privacy is essential at this time.  Please direct all of your questions to me.   Thank you for your support during these challenging times.

Jean Culbertson 



Update Thursday, July 23, 2020

Good afternoon Auburn Creek Family,

As of today we will be closing our special care unit at Auburn Creek.  We will begin the process of thoroughly sanitizing the wing used for the special care unit and prepare to return residents to their original rooms.  

Our current In-house residents and staff who originally tested positive for the virus are considered recovered according to CDC guidelines and in accordance with direction from our infectious disease consulting physicians.  We are also lifting our in-room quarantine. 

In all we had 2 of our residents test positive for COVID-19 and they are considered recovered from the virus by CDC guidelines.  By effectively separating our COVID-19 positive residents on our special care unit we were able to protect 37 residents from infection. 

I want to thank all of you for your support and prayers during this challenging time.  I am very proud of our team here at community.  We lived our philosophy every day by putting residents first. 


Morgan Slattery



Our Outdoor Visitation Plan

Community: Auburn Creek & The Arbors at Auburn Creek

Start Date: June 19, 2020

As shared in a letter on June 19th, we have been given permission by the Missouri Department of Health and Senior Service to begin scheduling outdoor visits between our residents and families/friends.  Visits will start on June 19, 2020

Here is our plan:

  • We have set up 2 outdoor visit stations in the front and back of the buildings. These shaded locations will have social distancing measures in place for residents and visitors to follow that maintain 6 foot distancing and will be staffed by an employee. The visitor station will be equipped with hand sanitizer which all parities will use prior to and after each visit. 
  • Our employee will have each visitor to sign in and provide needed information on the visitation sign in sheet and to complete a wellness screening.  This screening tool will require a temperature check and questionnaire to be completed.  Anyone not meeting the requirements of the screening will be required to reschedule the visit.
  • Please bring your own mask(s). If one is not available a mask will be provided.  Masks MUST be worn at all times during the visit. 
  • We will require an appointment for each visit. Please contact  by phone or email Morgan Slattery at cape@americareusa.net to schedule your visit.   No visits will be allowed that are not prescheduled with the community staff.
    • To allow everyone the opportunity to schedule an initial visit with their loved one we are not allowing “standing visits” to be scheduled at this time.   We also must schedule visits around meal times and when there is staff available for the visit station.   
    • Within the next two weeks we hope to have a more automated system in place for self-scheduling and we will email you that link when it is available. 
  • We will allow 2 visitors (including babies and children) at a time per resident in a 30-minute increment.  Each visitor must be able to demonstrate proper infection control practices.  If infection control practices are not followed then the visit will need to end.    Additionally, the resident will be placed on a 14 day in room quarantine for the safety of other residents.
    • While children are always welcome – they too must be able to wear PPE and practice proper infection control and social distancing.
  • We will disinfect the visitation station between each resident’s scheduled visit.

Please note inside visits have not been approved by DHSS.  We ask that you continue to abide by our no-visitors policy inside the building.    Window visits of course are still encouraged with a closed window to prevent transmission and can be done without an appointment. 

For the health and safety of our residents please use good judgement with regard to outdoor temperatures before having your loved one join you for an outdoor visit.   If a heat index warning has been issued we will ask that you do a window visit instead. 



Morgan Slattery