Emergency information for South Pointe Senior Living in Washington, Missouri

SCHEDULE A VISIT - ASSISTED LIVING


SCHEDULE A VISIT - THE ARBORS

 

 

 

 

Update:  Friday, October 23, 2020

Good afternoon South Pointe and Arbors Family,

Here is an update of where we stand today:

I am relieved to report that the results of our whole-house COVID-19 testing completed on 10/19 were all negative for the virus.  Our one employee who had tested positive from exposure outside of the workplace is off work and recovering.   

Monday, we will conduct a second round of testing for all residents and employees. 

  • We expect results within 72 hours of the tests being sent to the lab
  • You will be notified privately of your loved one’s results
  • We will update our families on the overall results of our community. 
  • In accordance with federal and state guidelines our quarantine continues and we are only allowing outdoor visits. 

We believe open and transparent communication, balanced with protecting individual privacy is essential at this time.  Please direct all of your questions to me.   Thank you for your support during these challenging times.

Sincerely,

 

Dylan Hagler

Administrator

 

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Update:  Sunday, October 18, 2020

Good morning South Pointe and Arbors Family,

Last evening, we received notification that an employee tested positive for COVID-19.  The employee’s last day worked was 10/13.  The employee was tested on 10/15 due to exposure outside the workplace. 

Last evening in accordance with our pandemic guidelines we placed all of our residents on in-room quarantine until we complete further testing.   In our Arbors building we will facilitate social distancing as in-room quarantine is not advised in the memory care setting. We began monitoring residents for symptoms every 4 hours during wake time

  • All staff are wearing N95-masks while on duty and gloves in resident rooms. 
  • We have an adequate supply of personal protective equipment on hand and more available should we need it. 
  • Our most recent health checks show no residents with signs or symptoms
  • In accordance with our pandemic guidelines, I contacted the local and state health departments to report the positive test results. 
  • Tomorrow, Monday, we will begin testing all residents and employees. 
    • We expect results within 72 hours of the tests being sent to the lab
    • You will be notified privately of your loved one’s results
    • We will update our families on the overall results of our community. 
  • In accordance with federal and state guidelines we are only allowing outdoor visits. 

We believe open and transparent communication, balanced with protecting individual privacy is essential at this time.  Please direct all of your questions to me.   Thank you for your support during these challenging times.

Sincerely,

 

Dylan Hagler

Administrator

 

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Our Outdoor Visitation Plan

Community: South Pointe ALF and the Arbors of South Pointe

Start Date: 7/6/20

As shared in a letter on June 19th, we have been given permission by the Missouri Department of Health and Senior Service to begin scheduling outdoor visits between our residents and families/friends.  Visits will start on July 6, 2020.

Here is our plan:

    • We have set up ONE outdoor visit stations at South Point ALF and ONE at the Arbors of South Pointe.  These shaded locations will have social distancing measures in place for residents and visitors to follow that maintain 6 foot distancing and will be staffed by an employee. The visitor station will be equipped with hand sanitizer which all parities will use prior to and after each visit.  
    • Our employee will have each visitor to sign in and provide needed information on the visitation sign in sheet and to complete a wellness screening.  This screening tool will require a temperature check and questionnaire to be completed.  Anyone not meeting the requirements of the screening will be required to reschedule the visit.
    • Please bring your own mask(s). If one is not available a mask will be provided.  Masks MUST be worn at all times during the visit.  
    • We will require an appointment for each visit. Please contact  by phone or email South Pointe ALF at 636.239.0670 option 2 or Washington@americareusa.net to schedule your visit.   No visits will be allowed that are not prescheduled with the community staff. 
      • To allow everyone the opportunity to schedule an initial visit with their loved one we are not allowing “standing visits” to be scheduled at this time.   We also must schedule visits around meal times and when there is staff available for the visit station.   
      • Within the next two weeks we hope to have a more automated system in place for self-scheduling and we will email you that link when it is available.  
    • We will allow 2 visitors (including babies and children) at a time per resident in a 30-minute increment.  Each visitor must be able to demonstrate proper infection control practices.  If infection control practices are not followed then the visit will need to end.    Additionally, the resident will be placed on a 14 day in room quarantine for the safety of other residents.
      • While children are always welcome – they too must be able to wear PPE and practice proper infection control and social distancing.
    • We will disinfect the visitation station between each resident’s scheduled visit. 

Please note inside visits have not been approved by DHSS.  We ask that you continue to abide by our no-visitors policy inside the building.    Window visits of course are still encouraged with a closed window to prevent transmission and can be done without an appointment.  

For the health and safety of our residents please use good judgement with regard to outdoor temperatures before having your loved one join you for an outdoor visit.   If a heat index warning has been issued we will ask that you do a window visit instead.  

Sincerely,

 

 

Spencer Nash

Administrator

South Pointe Assisted Living