Emergency information for South Pointe Senior Living in Washington, Missouri




Update:  Tuesday, December 1, 2020

Good evening South Pointe Arbors Family,

I am pleased to share that our employee who tested positive for COVID-19 is now considered recovered and has returned to work.  In addition, all whole-house COVID-19 test results were negative for the virus.  Therefore, we will return to normal operations in our Arbors building as of tomorrow and indoor visits can resume. 

Thank you for your continued support during these challenging times. 



Dylan Hagler



Update:  Friday, November 6, 2020

Good afternoon South Pointe and Arbors Family,

Here is an update of where we stand today:

We completed our third round of whole- house COVID-19 testing on 11/2/20. All residents test came back negative.  However, one employee tested positive for the virus.  The employee’s last day worked was yesterday, 11.5.  The employee is asymptomatic and will remain off work.  We are hopeful for a full recovery.

Today we are conducting another round of whole-house testing across the campus.  We are also extending our in-room quarantine in our assisted living and enhanced social distancing in our Arbors until 11.20. 

I know this is disappointing, but as cases are spiking across the area, we have to remain vigilant.  We’re doing all we can to keep our residents connected and engaged during this time.  We still welcome outside visits. 

Thank you for your continued support during these challenging times. 


Dylan Hagler



Our Outdoor Visitation Plan

Community: South Pointe ALF and the Arbors of South Pointe

Start Date: 7/6/20

As shared in a letter on June 19th, we have been given permission by the Missouri Department of Health and Senior Service to begin scheduling outdoor visits between our residents and families/friends.  Visits will start on July 6, 2020.

Here is our plan:

    • We have set up ONE outdoor visit stations at South Point ALF and ONE at the Arbors of South Pointe.  These shaded locations will have social distancing measures in place for residents and visitors to follow that maintain 6 foot distancing and will be staffed by an employee. The visitor station will be equipped with hand sanitizer which all parities will use prior to and after each visit.  
    • Our employee will have each visitor to sign in and provide needed information on the visitation sign in sheet and to complete a wellness screening.  This screening tool will require a temperature check and questionnaire to be completed.  Anyone not meeting the requirements of the screening will be required to reschedule the visit.
    • Please bring your own mask(s). If one is not available a mask will be provided.  Masks MUST be worn at all times during the visit.  
    • We will require an appointment for each visit. Please contact  by phone or email South Pointe ALF at 636.239.0670 option 2 or Washington@americareusa.net to schedule your visit.   No visits will be allowed that are not prescheduled with the community staff. 
      • To allow everyone the opportunity to schedule an initial visit with their loved one we are not allowing “standing visits” to be scheduled at this time.   We also must schedule visits around meal times and when there is staff available for the visit station.   
      • Within the next two weeks we hope to have a more automated system in place for self-scheduling and we will email you that link when it is available.  
    • We will allow 2 visitors (including babies and children) at a time per resident in a 30-minute increment.  Each visitor must be able to demonstrate proper infection control practices.  If infection control practices are not followed then the visit will need to end.    Additionally, the resident will be placed on a 14 day in room quarantine for the safety of other residents.
      • While children are always welcome – they too must be able to wear PPE and practice proper infection control and social distancing.
    • We will disinfect the visitation station between each resident’s scheduled visit. 

Please note inside visits have not been approved by DHSS.  We ask that you continue to abide by our no-visitors policy inside the building.    Window visits of course are still encouraged with a closed window to prevent transmission and can be done without an appointment.  

For the health and safety of our residents please use good judgement with regard to outdoor temperatures before having your loved one join you for an outdoor visit.   If a heat index warning has been issued we will ask that you do a window visit instead.  




Spencer Nash


South Pointe Assisted Living