Emergency information for Victorian Place of Washington Senior Living in Washington, Missouri

SCHEDULE A VISIT - ASSISTED LIVING


SCHEDULE A VISIT - THE ARBORS

Update:  Friday, November 27, 2020

Good evening Victorian Place of Washington Family:

Today we received notification that an employee and resident in our assisted living building tested positive for COVID-19.  With the permission of the resident and their family, we have transferred them to a special care unit at our community in Owensville.  Our employee remains off work and we are hopeful for full recoveries – for both. 

Today in accordance with our pandemic guidelines we placed all of our residents on in-room quarantine.  which will continue at least through December 4th, which represents 14 days from possible exposure. 

  • We began monitoring residents for symptoms every 4 hours during wake time
  • All staff are wearing N95-masks while on duty and gloves in resident rooms. 
  • We have an adequate supply of personal protective equipment on hand and more available should we need it. 
  • Our most recent health check shows no residents with signs or symptoms
  • Today in accordance with our pandemic guidelines, we contacted the local and state health departments to report the positive test results. 
  • We will complete another round of whole-house testing for our assisted living building on December 1st.
    • We expect results within 72 hours of the tests being sent to the lab
    • You will be notified privately of your loved one’s results
    • We will update our families on the overall results of our community.  
  • In accordance with federal and state guidelines we are allowing only outdoor visits and indoor compassionate care visits at this time. 

We believe open and transparent communication, balanced with protecting individual privacy is essential at this time.  Please direct all of your questions to me.   Thank you for your continued support and prayers during these challenging times.  They keep us going. 

Joe Sutterer

Administrator

 

--------------------------------------------------------------------

Update:  Monday, November 23, 2020

Good evening Victorian Place of Washington Family:

Today we received notification that an employee who only works in our assisted living building tested positive for COVID-19.   The employee’s last day worked was 11/20.  The employee was tested based on symptoms.    The employee remains off work and we are hopeful for a full recovery.

  • Today in accordance with our pandemic guidelines we placed all of our assisted living building residents on in-room quarantine which will continue at least through 12/4 which represents 14 days from possible exposure. 
    • We began monitoring residents for symptoms every 4 hours during wake time
    • All staff are wearing N95-masks while on duty and gloves in resident rooms. 
    • We have an adequate supply of personal protective equipment on hand and more available should we need it. 
    • Our most recent health check shows no residents with signs or symptoms
  • Today in accordance with our pandemic guidelines, we contacted the local and state health departments to report the positive test results. 
  • Tomorrow we will complete whole house testing rapid COVID-19 testing.   
    • You will be notified privately of your loved one’s results
    • We will update our families on the overall results of our community. 
  • In accordance with federal and state guidelines we are allowing only outdoor visits or indoor compassionate care visits. 

We believe open and transparent communication, balanced with protecting individual privacy is essential at this time.  Please direct all of your questions to me.   Thank you for your support during these challenging times.

Sincerely,

 

Joe Sutterer

Administrator

-------------------------------------------------------------------------------------------------------------------------

Update:  Wednesday, November 4, 2020

 

Good afternoon Victorian Place of Washington and Arbors families,

I am pleased to share that we have decided to lift our quarantine at Victorian Place of Washington and The Arbors.    The employee who originally tested positive via a rapid test, has now tested negative on 3 subsequent tests.    Therefore, we believe the first test was a “false positive”.

Out of an abundance of caution the employee will remain off work for the required 14 days from the first “positive” test.  Regardless, upon the advice of our corporate pandemic coordinator, we do not consider our residents or other employees at risk for infection due to this incident.

Thank you for your continued support during these challenging times.

 

Ashley Garfias.  

Administrator

-----------------------------------------------------------------------------------------------

Outdoor Visitation Plan

Victorian Place of Washington and the Arbors

Start Date: July 6th

As shared in a letter on June 19th, we have been given permission by the Missouri Department of Health and Senior Service to begin scheduling outdoor visits between our residents and families/friends.  Visits will start on 6/19/2020.

Here is our plan:

  • We will set up 2 outdoor visit stations on the side of the Arbors and in the back of Victorian Place.  These shaded locations will have social distancing measures in place for residents and visitors to follow that maintain 6 foot distancing and will be staffed by an employee. The visitor station will be equipped with hand sanitizer which all parities will use prior to and after each visit. Each Station will be fully sanitized before the next visit begins.
  • Our employee will have each visitor to sign in and provide needed information on the visitation sign in sheet and to complete a wellness screening.  This screening tool will require a temperature check and questionnaire to be completed.  Anyone not meeting the requirements of the screening will be required to reschedule the visit.
  • Please bring your own mask(s). If one is not available a mask will be provided.  Masks MUST be worn at all times during the visit. 
  • We will require an appointment for each visit. Please contact by phone or email the building OR vp.washington@americareusa.net, to schedule your visit.   No visits will be allowed that are not prescheduled with the community staff.
    • To allow everyone the opportunity to schedule an initial visit with their loved one we are not allowing “standing visits” to be scheduled at this time.   We also must schedule visits around meal times and when there is staff available for the visit station.   
    • As of now, we will take reservations for the times of 9:00am to 11:30am, and 2:00pm to 4:00pm.
    • Within the next two weeks we hope to have a more automated system in place for self-scheduling and we will email you that link when it is available. 
  • We will allow 2 visitors (including babies and children) at a time per resident in a 30-minute increment.  Each visitor must be able to demonstrate proper infection control practices.  If infection control practices are not followed then the visit will need to end- this includes proper mask use.    Additionally, the resident will be placed on a 14 day in room quarantine for the safety of other residents.
    • While children are always welcome – they too must be able to wear PPE and practice proper infection control and social distancing.

Please note inside visits have not been approved by DHSS.  We ask that you continue to abide by our no-visitors policy inside the building.    Window visits of course are still encouraged with a closed window to prevent transmission and we ask to continue calling ahead of time to ensure your loved one is available.

For the health and safety of our residents please use good judgement with regard to outdoor temperatures before having your loved one join you for an outdoor visit.   If a heat index warning has been issued we will ask that you do a window visit instead. 

Sincerely,

Ashley Garfias

Administrator

Victorian Place of Washington and the Arbors