Emergency information for Dogwood Pointe Senior Living in Milan, Tennessee








Date:  Wednesday, February 17, 2021


To our residents and families:

As of today, one week has passed since our second COVID-19 vaccination clinic.  As we shared in a letter dated February 10th, we are now able to move to revised pandemic protocols.  If you or your designated power of attorney has signed the shared risk agreement or you have received both doses of the vaccine, you can expect the following changes to our infection control processes:



Key Points

Immunized Residents

Non-Immunized Residents


In room private visitation allowed for residents with level 1 face mask or higher


If resident is COVID positive, visitor must wear full PPE and visit qualify under compassionate care guidelines


Allowed w/ informed consent/shared risk

Medical Ancillary Services

Home Health, Hospice, Therapy, etc where indicated to meet resident needs.  Provider must be in full PPE




Tours throughout community w/level 1 or higher



New Move-Ins

No in room quarantine if mask compliant with level 1 face mask;


Resident receives day 1 and day 6 test

No quarantine; if mask compliant


(exclusion) for memory care

No quarantine, if mask compliant in public areas for their own protection. 


(exclusion) for memory care





Key Points




Communal dining resumes


May participate in communal dining w/ shared risk and potential additional stipulations by Admin


Group activities and offsite/non-medical trip resume


Allowed with previously signed informed consent/ shared risk and potential additional stipulations by Admin

COVID Exposure

Non- immunized resident(s) in close contact will be quarantined


No quarantine required

Quarantine required per CDC guidelines

COVID Positive Residents and Employees

Any resident with respiratory or COVID like symptoms (regardless of immunization) placed on isolation pending test results and resolution of symptoms


COVID-positive residents/employees (regardless of immunization) must be isolated in their room, droplet isolate infected resident.  The rest of immunized resident population continues life as normal


Cohort models no longer required; isolate infected residents in their room; cohort model can be case by case decision

No quarantine, unless 3 or more positives in community (outbreak status)



Quarantine for all non-immunized residents when positive emp/resident in building per CDC guidelines   





We remain vigilant in our infection control efforts on behalf of all residents, regardless of their immunization choice.  Please let me know if you have any questions.  Thank you for your continued support during these challenging times. 




Ray Ann Dudley


Dogwood Pointe Assisted Living

The Arbors at Dogwood Pointe


Update: Thursday, February 4, 2021

Good afternoon Dogwood Pointe Arbors Family:

We completed our whole house testing on 2/4/2021 and we are happy to share that all residents and employees tested negative for COVID-19.    

I wanted to share the good news.  We will lift our in-room quarantine on 2/7/2021  which represents 14 days from possible exposure. 

Thank you for your support during these challenging times. 



Ray Ann Dudley




Update:  Monday, September 21, 2020

Good evening Dogwood Pointe and Arbors Family,

Here is an update of where we stand today:

We remain with one employee who tested positive for COVID-19.  This employee remains off work and we are hopeful for their full recovery. 

Whole-house testing on 9/16 showed no residents or employees positive for the virus.  We will retest all residents and employees again tomorrow, 9/22 and again on 9/29.  If all results continue to be negative we will lift our quarantine.  You will of course be notified privately of your loved one’s result and we will keep all families updated on our overall results. 

For now, the steps we took on 9/16 are still in place:

  • We began monitoring residents for symptoms every 4 hours during wake time
  • All staff are wearing N95-masks while on duty and gloves in resident rooms. 
  • We have an adequate supply of personal protective equipment on hand and more available should we need it. 
  • Our most recent health check shows no residents with signs or symptoms
  • In accordance with federal and state guidelines we are allowing no visitors at this time.

Thank you for your continued support and prayers during these challenging times.  They keep us going. 



Ray Ann Dudley