FAQs

Many of our residents are only with us a short time. Our goal for many is to help them return to their home or assisted living setting after surgery, accident or injury. We do this through state-of-the-art therapy programs and a comprehensive discharge plan that helps families know what to expect when a loved one returns home.

Person-centered care is simple. It puts the needs and desires of the resident above work routines and clinical protocols that are often driven by regulation. Whether a resident is with us short or long-term, the same quality care is delivered - but in a way that helps the resident retain their own identity. Meal schedules give way to open breakfasts that accommodate both early and late risers. Unsightly medication carts give way to medication securely stored and administered in the privacy of the resident's room. Bath days give way to the bathing preferences of each resident. Person-centered care, while simple, is changing the way our residents experience skilled nursing and rehabilitation care.

Medicare does cover some care in this setting - but it is limited. Generally, Medicare will pay for care when someone is recuperating from a stroke, injury or accident. Medicare's payment criteria is very stringent and once a resident no longer makes progress in their recuperation, payment becomes the responsibility of the individual should an extended stay be necessary.

When Medicare or long-term care insurance is not available, and a resident lacks the private funds to cover their stay, public funding known as Medicaid can be accessed. Our social service department is adept at identifying funding sources for those in need. We help families with the paperwork and documentation to make sure residents get the financial assistance they need.